Designing wasn’t the hard part — designing It RIGHT was. Redesigning item tiles wasn’t about making things prettier—it was about making search feel faster, clearer, and smarter. That meant navigating:
Legacy tiles were inconsistent, overloaded, and fragile
Needed to balance clarity vs. detail for different buyers
Designed for modularity across dozens of use cases
Every visual change had to respect speed, SEO, and trust
Search is eBay’s most critical surface—and also its most resistant to change. To get this work launched, I had to navigate deep cultural and systemic blockers:
eBay culture = tiny tests, big caution
Search is high-stakes → resistant to change
No single owner: tiles touched 5+ teams
Needed to turn vision into proof, alignment, momentum
